Frequently Asked Questions

For standard SolarCupid products, MOQ is typically 100-500 units depending on the model. However, for OEM/ODM projects requiring custom tooling, housing design, or unique photometric profiles, MOQ is negotiable starting from 1,000 units. Our engineering team will work with you to optimize production costs while meeting your project volume requirements.

SolarCupid LED fixtures are designed with premium components, achieving an L70 lifespan of over 50,000 hours under normal operating conditions. We provide a standard 3-year warranty on all industrial lighting products, extendable to 5 years for certain high-bay and street light models. Our warranty covers manufacturing defects, LED failure, and driver malfunction — ensuring peace of mind for your long-term projects.

Absolutely. Every SolarCupid product comes with IES and LDT files for professional lighting simulation. Our technical team is available to assist with DIALux or AGi32 projects, helping you optimize fixture placement, calculate lux levels, and ensure compliance with local building codes. Simply share your floor plan and project requirements, and we'll provide a tailored lighting proposal within 2 business days.

SolarCupid ships to over 60 countries worldwide. We offer flexible logistics solutions including sea freight for large-volume orders (most cost-effective, 20-35 days), air freight for urgent projects (5-7 days), and courier express (DHL/FedEx/UPS) for sample orders. Our logistics team handles all export documentation, customs clearance, and offers door-to-door delivery options for turnkey convenience.